Grow your business with Customer Experience Management

Read and reply to your Google reviews from within the inbox.

You can then simply copy a widget code and add it to your website to show a slider of your latest reviews and/or the aggregate review score on your Google Business Profile.

Lastly, add your customers after you’ve finished the sale and easily send an email or text message with an invitation link to leave a review.

The Smartyr.Inbox is the only inbox your business needs. Receive all messages from customers (and potential customers) and reply to them in whichever channel is best suited.

This Smartyr.Inbox includes the following messaging channels:

• Reviews (Smartyr.Reviews)
• Emails
• Website Chats
• SMS (Texts)
• Webforms
• Phone Calls

The Smartyr.Inbox allows you to read (or listen to) the entire message thread and then simply click on reply and choose the channel you want to message in.

Once you’ve read the message in the Smartyr.Inbox, simply drag the thread into the relevant sales pipeline (Kanban Board).

This is a “Drag and Drop” module where you move the thread through the different stages of your sales process. Know what stage every enquiry is at with a simple glance. Better still, the Smartyr.CRM includes marketing automation to make keeping your clients up to date easy.

Last but not least, send out bulk emails or text messages to your existing customers to build loyalty and encourage repeat sales and referrals.

Stop wasting money on advertising that doesn’t work. With the Smartyr.BI business intelligence dashboard you will know exactly what each of your marketing channels are doing. Track how many leads, sales and revenue each channel converts and add your costs to calculate cost/lead, cost/sale and ROAS (Return on Advertising Spend).